New improved BT/Yahoo

  misery 22:12 03 Nov 03

Since the changeover on ist November, I've not ben able to make a connection to my btinternet site! Anyone suffering the same problem??

There are still major problems with the BT Yahoo software.

A large team of people have been brought in to try and resolve them, but they estimate that it could be another month before a final, fully-working version of the software is available.

According to a source within BT, the software issued by Yahoo was a Beta version, and everybody has been taking part in a "trial" for the last few months.

I currently still have 10 fault calls open with BT Yahoo 3rd Line Support in Canada, which they are slowly (very slowly) working their way through.

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