I have just bought a new Mesh PC, after reviewing all the reviews in PC Advisor and other PC magazines.
I ordered as part of my PC MS Office 2003 (small business edition).
However, I was sent MS Works 2004 instead despite my order clearly stating MS Office 2003, and it was even listed on the jiffy bag.Therefore, some little oik has stolen my software.
Also, don't expect any manuals with your PC, and forget trying to register your new PC on the Mesh website, as it does not work.
I know this does not answer your original question but hope my experience high lights to potential Mesh PC customers how arrogance and incompetence really do not look very good.