The warranty terms and conditions are available via our website prior to purchase as well as supplied to all of our customers upon confirmation of order. If needed we could even email or post out a copy on request.
Regarding the return of your PC for repair, with a return to base warranty after the first three months it is the customer's responsibility to return the PC to us. We recognise however that not all customers may find it easy to arrange this and so we will offer to take care of the return on their behalf. The charge you refer to is for this service that is not covered by your warranty.