mesh computers

  louisrob22 22:07 10 Jan 10
Locked

has anybody had a good experience with mesh.I ordered one on 2/1/10,but am getting worried about so many adverse comments.If they are so bad why do they keep winning awards in computer magazines.

  ame 22:27 10 Jan 10

Search this forum for mesh issues - perhaps you should have done this before ordering? They do produce fast machines at competitive prices, and have been going for a long time now, so they must be doing something right - like getting good machine reviews in magazines, PCA included. If you get a good 'un, your sorted. If you get a bad 'un, you may - just may - run into customer service issues. That's the problem with machine reviews and magazines - no comments on long term reliability or customer service, generally, and you can understand why - can't you?

  Forum Editor 00:56 11 Jan 10

that you'll read adverse comments about all computer suppliers if you go looking for them, and the bigger the supplier the more you're likely to find.

It's a fact of life that computers can go wrong. They are hand-assembled from an array of different and complex components, and there's a potential for problems. The fact is, the vast majority of computers work perfectly from day one, and continue to do so throughout their lives.

Customer service standards can certainly vary, but the chances of you ever having to discuss your purchase with your supplier after delivery are very low - most people never have any contact with the manufacturer's after sales service staff.

You need to make a judgement about this, and obviously you'll do so based on what you feel about your supplier's ability to provide you with a decent product. Other people may report about their personal bad experiences, but when you're weighing the pros and cons remember that you only ever tend to hear from dissatisfied customers in web forums - the people who are perfectly happy don't usually post threads about it.

I hope that whatever you decide to do you're happy with the end result - the chances are hugely in your favour in this respect, no matter which supplier you settle on.

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