Sorry to hear you had a bad experience with Laptops Direct - I bought an Asus laptop from them just before last Christmas on 9 months IFC.
My finance application was cleared by the lenders at about 10.30 am on Tuesday 12th Dec, I phoned Laptops Direct immediately afterwards and got the laptop at 8.30 am next day, just in time for the wife's birthday on Thursday 14th. I had to pay for the 24 hour delivery, but it wasn't much more than standard delivery and I didn't get grief from the missus for missing her birthday.
I think I got superb service from an excellent company (although I haven't had a problem yet). I guess one of the best ways to judge a company is when things go wrong. I don't suppose this helps you in any way, but I thought I'd just put my side across. Hope you get a good result.