I've posted on here in the past venting about delivery time problems with Komplett, likewise I'm just as quick to praise.
Horror of horrors my PC completely died on me just before xmas and it turned out to be my DDR strip (bought from Komplett seven months earlier) had ceased to be. I requested and got an RMA, returned the strip for testing, and received an email a few minutes ago advising me that the replacement strip had been dispatched.
So well done Komplett for an efficient returns process.
(And my next post of course will be asking about setting up RAM drives to make use of the gigabyte of DDR I am about to have, having already replaced the duff strip...!)