HP Deskjet support

  ChaosSystem 12:40 11 Feb 03
Locked

What do you think the acceptable waiting time should be to log a fault with inkjet printers?

Is 20 minutes the norm?

  TBH1 13:04 11 Feb 03

from reading some of the threads here about waiting on the phone, 20 minutes seems a bonus.

  Sir Radfordin™ 15:26 11 Feb 03

Too many variables concerend. 20 minutes isn't too bad.

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