i have a poor connection speed of 28.8bkps with my dial-up modem.
I know the reason for this to be the BT phoneline/exchange.
So I appealed to them to remedy whatever it is that is causing my slow speeds - ie, DACS, or turning up the gain on my line, etc.
They told me to go get broadband
I don't want to pay the premium rate for broadband as my usage does not warrant it.
So how have those of you who have successfully had the gain on your line turned up get BT to comply?