Hostlogical problems

  lindans 14:57 29 Sep 04

Has anyone here used for hosting their site?
"Our commitment to excellence in customer service is also an important and distinguishing characteristic of our company, and we achieve it through open, honest and direct lines of communication."
This is their quote, sad to say, I have found this to be totally untrue, Their support has been absolutely abysmal
I have e-mailed them at least a dozen times, I have faxed them, I have tried to phone them, I have raised a ticket through their which the link they provided does not work.
I have still recieved NO response from them what so ever apart from them re-sending my account details which also do not work any more. I am at my wits end. Does anyone know how I can get a response from them????


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