grey goods

  chass 21:23 09 Dec 06
Locked

talking sat. navs.!have read on the forum to be wary of grey goods, how do you recognise them?

  Jackcoms 21:33 09 Dec 06

Usually being sold in your local High Street by a man in a dirty mac selling out of a suitcase. ;-)

  spuds 02:03 10 Dec 06

If you purchase from a well known retailer, then you should be safe. Its when you purchase from someone who gets their supplies from overseas sources that can lead to problems, especially with warranty and support provisions.Before making a purchase, ask the seller for details, preferably in writing.

Do not buy a sat nav advertised on eBay,if that is where the item is for sale, that states the member was registered recently and is China based, or the item is located in China. Anything that is sat nav on eBay, send the seller a 'contact member' email first, and ask some awkward questions.

  Stuartli 11:45 10 Dec 06

One of my offspring recently bought a 7in portable LCD TV through e-Bay from China.

Not only was it exactly as promised and delivered pretty rapidly, it was quite a bit cheaper than the same unit if bought in the UK.

  Stuartli 11:48 10 Dec 06

Grey goods are normally brought in through other than the official UK suppliers or distributors.

A well known example is that of Japanese cars which are, more often than not, only about a year old.

The Japanese change their vehicles far more often than UK buyers due to the extremely difficult equivalent of our MOT test there, which applies after just a year from new.

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