A good word for Ebuyer.

  rickf 14:00 30 May 04
Locked

Ordered a PSU with Dual Tri-Colour Fans. Product sent came with dual black fans. As it would have been time consuming and probably costly, I enote them. Got the bopg standard reply about RMA etc. Said they did not read my note properly as I was accepting the product but expect a refund of sorts from them for the mistake and inconvenience. Reply £5 compensation. I thought this was fair as the PSU cost £22 incl. vat.

  spuds 14:09 30 May 04

Considering the volume of goods eBuyer send out on a daily basis, one mistake is not too bad, unless of course, you are the recipient.

rickf.. Was the £5.00 compensation credited to your account or vouchers!.

  rickf 16:40 30 May 04

Its going to be credited to my account.

  Totally-braindead 18:40 30 May 04

You were lucky.

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