I have been a virgin customer for about 6 years now.T/v Broadband and Mobile.I have had the odd problem that was fairly quickly sorted.
I also have their Sim only.300 minutes and 300 text messages for £10.
You get some complaining about their Broadband service but those are usually the ones not connected by cable.
A good service but I have noticed their prices climbing upwards but they say it is because they are upgrading the 2Mb to 10Mb.
I just wondered why it was advertised as a free upgrade.