Excellent customer support JVC

  beeuuem 14:44 06 Feb 07

Although not computer related any good service is worthy of note.

On Sunday afteroon the mains adaptor for my 16 month old set top box gave up the ghost. I mailed JVC that day and received a reply on Monday morning saying that a replacement would be sent FOC. The adaptor arrived this morning and digital TV service is restored.

Makes a change from some of the horror stories one reads of on this forum!

  Forum Editor 19:07 06 Feb 07

Indceed it is, although it's a pity that we have to say that. Good service should be the norm, but until it is, it's always good to hear about specific instances.

  beeuuem 00:33 07 Feb 07

I think it is a sign of age if you can remember when such service was the norm -and I can!

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