Your good experience.
As someone who has recommended Evesham, both on this forum and personally among frinds, family and colleagues, your experiences matches mine!
I have now arranged about 15 purchases in the last couple of years and in the one event of a real problem (my own machine, unlucky as ever!) I too had a technician within 36 hours!
In the ideal world problems wouldn't occur, but in my real world I want to know that if (when?) problems occur they will be sorted out quickly and effectively.
That is why I do recommend Evesham. I've jsut placed an order tonight on behalf of friends! (Now don't let me down Evesham!)
Whether they are the best.. I can't say as I haven't tried all the rest. But they are, in my experience, 'better' at customer service than the other 3 I have tried!
Also they have an active prescence here and that is a big plus!