Ebuyer poor service

  Wilee 10:11 05 May 10
Locked

I ordered a media centre case from ebuyer and paid for next day delivery (just under £10.00). There was a fault with the motherboard HDD LED wiring and almost a month later I still have no satisfactory outcome. Ebuyer are a fine retailer but their after sales service is disgusting. Maplin aren't much better.

  Beckiclay 11:24 05 May 10

Dear Sir/Madam

I am contacting you from Ebuyer regarding the review left on this site. Please can you contact me direct at [email protected] with some account details then i can look into this for you and get this issue resolved as soon as possible.

I would like to offer my sincerest apologies on this matter, and i look forward to hearing from you.

Kind Regards
Becky
Ebuyer Customer Support

  jakimo 11:39 05 May 10

Its rare to see a complaint about Ebuyer

  folsom 12:04 05 May 10

Excellent response from Customer support virtually within the hour.Hope it get's sorted for you.

  ronalddonald 12:44 10 May 10

Ive never had a problem with ebuyer and im sure ebuyer will try to resolve the issue. How many time did you contact them and what was the outcome.

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