No this is not an unhappy customer... I Hope...
I ordered 2 bits on sunday night, for next business day delivery, to arrive Tuesday (Today) and it looks like like i am recieving 1 item which has been invoiced, but another is still awaiting dispatch. Now seeing as i paid for Next day delivery, what rights do i have seeing as i paid extra for this service? Both items where in stock when ordered.
Brief outline of the order here: -
Qty Product Description QuickFind Status Cost Line cost
1 x xxxxxxx Invoiced £xxxx £xxxx
1 x xxxxxxxx Awaiting dispatch £xxxx £xxxx
Deliver by: Tue 14th Jan 2003
Does this mean i shall still recieve both packages later today?or can i then claim that they have only delivered next day and so if the other arrives in a couple of days time then claim back the fee or some of it seeing as i had paid for next day delivery......