I have had the same problem with Demon. I was upgraded to 2.2mbps. Suddenly I lost my connection for a day and a half. When it came back it was 1.1mbps. Actual speeds using BT Speedtester is between 156 and 957kbps. Having contacted them several times and having to explain the problem over and over again, they keep blaming BT.I have given them the speedtest results but they just ask for them again. I am fed up phoning them. This is costing me money. When my contract finishes I will be off. Goodbye Demon!!!