Dell's the One

  naineysman 23:36 26 Jun 05
Locked

Just to balance my previous rantings at poor pc manufacturers/retailers I want to say well done to Dell. A new PC on time (1 week) all present and correct and flying once out of the box.

I know plenty will disagree but I feel I should give credit where its due and not only post when pc's go bad.

10/10 Dell

  bruno 18:33 27 Jun 05

I ordered and paid for a Dell laptop two weeks ago.When I chased it up last Thursday they had no trace of the order and did not bother to phone me back as they promised.Ended up going elsewhere.Probably the Indian call centre are not programmed for Geordie customers on their scripts!I had no trouble with the Irish chap on my first call,but the next three ended up in India.

  Billp64 18:39 27 Jun 05

I agree the company do usually deliver when they say, only problem I found when the PSU went on my machine after 15 months the replacement cost was incredibly high £111.00 including postage, which I thought a rip off as there parts are not standard. Good point though the machine is easy to work on as well.

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