Dell dead pixel guarantee!!

  123goldenboy123 04:36 AM 02 Jul 11

I purchased a Dell sp2309w monitor in July last year from PCBUYIT and about a month after I got it, I noticed a dead pixel so I was sent a replacement.

The replacement monitor I was sent has just recently developed another dead pixel, I am just wondering would I be eligible for another replacement monitor under the Dell warranty.

Thanks for the help in advance!!

  Forum Editor 08:03 AM 02 Jul 11

It's debatable. If you received a replacement monitor after a month it would probably have been a reconditioned one.

One dead pixel is unlikely to warrant another exchange, but it will do no harm to ask Dell.

  123goldenboy123 10:53 AM 02 Jul 11

Well it looks like more of a row of dead pixels but its still under warranty I think so will be ringing Dell first thing Monday morning!!


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