Agree with you for Dabs, but in this neck of the woods DHL are absolutely appalling, to such an extent that I will not order from a company which uses them.
Because of disability we ask for special arrangements, which every courier company in the country, except DHL, have no problem with.
Unless we answer the door, in person (head out of an upstairs window is no good) within one to one and a half minutes we get a card asking us to pick up from the depot, 100 miles round trip.
On one occasion they actually came into the house to leave the card on the table, because I was upstairs helping my wife out of the shower.
One company where the much vaunted German efficiency is not in evidence.