Customers slap Dell for lousy support

  Aspman 10:18 17 Aug 05
Locked

Article in the Register today

click here

An american customer satifaction survey.
For those looking for an assessment of customer support it's worth a read.

It's derived from the American Consumer Satisfaction Index (ACSI)

click here

It's not just for PC but for most manufactured goods. Most PC makers come out well below car makers and manufacturers of white goods.

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