Customer Service DABS

  Al94 22:00 20 Sep 03
Locked

I had to return a faulty ASDSL wireless modem/router to DABS over a month ago. It still hasn't been returned and thay haven't responded to my latest email. Crap service or what??

  spuds 22:18 20 Sep 03

Do a Dabs search on this forum. This may give you an insight to similar problems.

I twas a similar compalaint with Dabs that prompted me to join this forum over 3500 visits ago, and in all that time I have seen many threads like this. (Including another one or two from me - never learn!!)

From experience there are two things with Dabs, the shipping is excellent and everything goes out under 24 hour service whether you ask for it or not and 2- the customer service is non-existant!! "David Atherton prides himself on being one of a few CEO's who make his email address public" (From the Dabs website) - Yes, and I bet he has a Junk email rule turned on that will delete all messages sent to that address!!!!!

  fitfella29 23:23 20 Sep 03

ive had one item thats broke and that was a 2400+ cpu and returned they had a new one to me within 7 days.

thumbs up for dabs from me.

  -pops- 07:38 21 Sep 03

dabs are the main sponsors of Bolton Football Club.

Make of that what you wish!!!!

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