creative zen battery

  fox-knight 20:29 30 Oct 04

i have just bought a zen xtra 30gb, played it for the first time, the battery is now dead and refuses to charge, can ne1 help!!! please

  Forum Editor 01:11 31 Oct 04

very thoroughly, just to make sure that you're going about it in the right way?

That being the case your course of action is clear - if you have a faulty battery, or a faulty device you must notify the supplier immediately and ask for a replacement.

  Diodorus Siculus 01:12 31 Oct 04

Back to the supplier I think... did you follow any special instructions re care of the battery?

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