Cheaper BT Broadband---good deal

  nooney 23:29 29 Dec 06

Been with BT BB for several years at 2.2Meg and very satisfied but recently upgraded to their Option 1 8meg service and found that it is very unstable.
Complained to BT and informed them that I wanted my migration code and reason why.
They dropped price by £4.00 per month and looked into problem, so now only £13.99 pm.

  Stuartli 23:55 29 Dec 06

Your 2.2MB "service" is not the actual speed, but the speed capability of the line. It will be a 2MB service.

Are you still on "up to 8MB" or back to 2MB?

If the latter then the cost is very little different to any other ISP.

  nooney 14:46 30 Dec 06

yes I am still on the faster service.
My speed reading indicates typically 6.4Megs.
In regard to speed anything faster than dial-up
suits me.

  Stuartli 14:58 30 Dec 06

You demonstrated that it pays to complain, although I've found over many years that BT has always been very helpful.

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