can you not get onto your email just via the bt site ie, without using OE ? bThat way you can at least view your inbox and delete anything that you don't want to download. I use ntl and can get onto their home site and sign onto my mailbox via internet - - and delete any spam or large files before actually starting OE and downloading. I guess none of that makes sense does it ??? I know it doesn't solve the problem as to where all these files are coming from but at least it will mean you don't have to waste all your online time to collectin mail just to delete.