bt? you're 'avin a laff

hello, nearly thirteen months ago i bought a computer, never had one before, or indeed a telephone. no i don't live in a cave, i just had 3 bolthole flats and used mobiles. about two years ago i got an address.
so, new pc, need a telephone line. called bt, bought option 3, told them i don't need the phone it was just for broadband. £29 + £11. a man came, put a socket on my wall, drank two cups of coffee, slagged of bt 'up to 8 meg my ?@!#' for a few minutes and left.
three days of playing hearts and staring longingly at my new socket a package arrived. i contained 2 phones, a home hub airfix kit and about 3000gb of bt yahoo help junk.
a month later, it still hadnt bedded in and i kept losing comms for 3 minutes every hour. i recieved my bill which was over £300, but that was ok as my monthly payment of £79.35 took care of it.
it took my 3 months to get a regular internet connection, and five recorded delivery complaints. they wouldn't tell me what i was paying for, they kept telling me they would post an account, which i never recieved.
about a fortnight ago i sent them a letter canceling my 12 month contract.
guess what i got today? a new monthly payment of £41 and £312 credited to my bank account!
so, i just phoned them up asking what was included in my £41 and was the £79.35 to cover the tuperware home hub and vast amounts of never used 'bloatware'
guess what? they are sending me details! rofl.

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