ASDA Customer Service - Who do I complain to?

  Pappyon 15:30 13 Dec 03

With reference to my previous post with the above heading. I am happy to relate that after phoning Customer Relations in Leeds, (which is a freephone number by the way), I received a letter of apology and a £10 ASDA voucher as compensation for inconvenience, cost of phone calls and loss of 5% online discount due to the mix up in my order.

  Stuartli 17:32 13 Dec 03

I would have been surprised if you had had any other response.

There is another thread on this subject but I can't find it for the moment - advice was given at the time on who to contact at the top of the management tree to make a complaint.

This thread is now locked and can not be replied to.

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