AOL contact numbers

  iqs 17:03 12 Sep 07
Locked

Hello,Finally my parents are upgrading from AOL dial-up to SKY broadband.

Today my mother tried the customer services phone number which was supplied with the AOL software,to cancel her subscription.This number was not recognised.She tried two more,with the same outcome.

Can any of the forum users please supply the correct number?.

Thanks

  Marko797 17:11 12 Sep 07

0870 320 2020

  PP321 19:07 12 Sep 07

Or phone 0800 2006254 (free number) and ask to be put through to the cancellations dept , they'll try and palm u off with the above number, stand ur ground and they'll put you through.

  iqs 22:10 12 Sep 07

Marko797 and PP321.I will pass the info on to my mother.Cheers for your help.

  SANTOS7 22:34 12 Sep 07

click here

you might need this,good luck...

  Snec 08:52 13 Sep 07

AOL number for cance3llations:

0800 2796771

  FatboySlim71 10:37 13 Sep 07

I agree SANTOS7, I have just went through the ordeal of requesting a MAC code from AOL and it was not a ordeal I would like to repeat.

A bit of advice iqs,
After several emails, phone calls and AOL promising me my MAC code and still nothing, I finally got my MAC code by going on to Live Help and explaining that I had made several phone calls & emails and had not been issued with a Mac code as promised. I was then supplied one on screen via the Live Help.

Or yeah, one more thing, a threat of reporting them to Ofcom can work wonders as well, new Ofcom rulings state that a MAC code has to be issued within 5 days of a customer requesting one.

Good Luck

  iqs 21:31 16 Sep 07

for the advice,Cheers

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