Well i've been with them for a month now, and very happy with all aspects from signing up, through connection and use of service so far.
I up-graded from dial-up, the procedure was simple/straight forward, up and running in 6 minutes keeping all my settings/passwords, and email addresses'. I would think that all the above could be said for any ISP though.
There are quite a few forum users with AOL and Broadband, and as far as I know, they are pleased with the service as well. If there is anything more specific I can help with, post back, or contact me direct. Regards. j.