Hello - I do not know what is going on at Mesh, it seems that "them that makes them" do not get on with "them that sells and supports them". It is very hard not to get annoyed when your system arrives in instalments and is not put together correctly. Support do try to be helpful when you complain, but I am sure most people do not want to complain in the first place. As a business plan I would recommend some serious "laying on" of Hobnailed boots in the Gluteus Maximus region of the offending miscreants. I hope the curse of Multivision has not found another corporate body to co-inhabit, but the signs are there.