"Parcel Force leaving a card saying they could not deliver even though I was in the house,"
Why talk to Amazon? They contracted the work to Parcel Force - what are Amazon going to do about it?
Talk to Parcel Force instead!!!
If you wish to contact us at our registered office the address is: Royal Mail Group plc
148 Old Street
Parcelforce Worldwide enquiries and collections
08708 50 11 50
0830 - 1830 Monday - Friday
Please note that this helpline is not available on UK Public or Bank Holidays.
If you bought food in a supermarket and it wasn't fresh - who would you complain to? The food maker or the supermarket?
I think you'll have a job getting a number for Amazon as more and more retailers prefer to do this stuff by e-mail...