The thing with NTL is they have a great service(i'm on the 600K) and tech suuport is good(when you get through) but their main admin is the best. A lot of gripes here are due to people switching from dialup and still being charged for it aswell as BB etc. They can't seem to handle customers properly. Hoever, for the main sevices they supply disregarding admin, thwy pretty much beat most hands down. If they cud just sort out their customers eh!