Acer, the hell continues

  satchef1 16:49 16 Oct 06

I posted here a few months ago about my laptop, it had a fracture in the casing which lead to a £100 bill from Acer (despite the warranty) and my laptop disappearing for 6 weeks.

Well it happened again, this time theres no bill (yet) but its been gone for another 6 weeks and still no sign! Ive phoned Acer repeatedly and every time i phone they tell me theyre waiting on a part. They wont tell me what the part it is, or how long its going to take and im begining to get the impression that theyre messing me about.

Anything i can do to speed things up? Im considering threatening them with a trip to the small claims court but im not sure what theyve done wrong that i could claim against

  spuds 17:46 16 Oct 06
  satchef1 16:48 17 Oct 06


  bapiow 17:31 17 Oct 06

This might interest you.

click here

  satchef1 11:46 23 Oct 06

link doesnt work, just comes up with "sorry, no matches"

  bapiow 17:04 23 Oct 06

click here
Go to saerch and type in acer

  bapiow 17:05 23 Oct 06

Search even!!

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