1and1 cand stop billing

  Benje 16:13 29 May 07
Locked

i had a website with 1 and 1. emailed them after a year to say i did not want the account anymore. got a reply saying to follow some steps online which i did. then get a letter saying they want the money for this year else there going to "pass the matter on to the lawyers". i cant get thou on the phone email or logon to my account online.

any help?

  spuds 18:01 29 May 07

You could write to them (make sure that it is signed for at their end)

1&1 Internet Ltd
The Nova Building
Herschel Street
Slough SL1 1XS

Phone 0870 24 11 247 (option 4) Mon-Fri 9am to 5pm Fax 08450 762205

1&1 now send a reminder before trying to obtain funds from your given debit/credit account. Did you receive this reminder?.

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