I downloaded a couple of tunes frim iTunes. The download went smoothly enough but I wasn't keen on their use of .m4p files. The final straw came when I tried to burn the tracks to a CD using Nero. The iTunes software got in the way and wouldn't let me do it the way I wanted to (very Apple) so in the end I uninstalled it. Nil point for Apple!
If someone can come along and offer a download service with (a) less pushy software and (b) lower prices, I'd give them a go.