sky cancellation and MAC

  firebirdb 07:09 22 Oct 07

I am cancelling my "sky contract" for broadband, and I have asked them for a MAC code they replyed

"Thanks for contacting Sky Broadband.

As the cancellation process has alrea dy been applied to your account we are unable to issue a MAC code."

Can they refuse a MAC code this way


  hastelloy 07:19 22 Oct 07

It sounds as if you cancelled your contract before asking for a MAC.

  firebirdb 07:28 22 Oct 07

do I need a MAC code to migrate to another ISP ?
If so what do I do next ?

  Graham. 08:28 22 Oct 07

If your contract with Sky is indeed cancelled, you do not need a MAC code.

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