MAC startup problem

  SailorJackie 09:43 11 May 03

My neighbour has a 5 year old Mac system and it has hit a problem for the first time. When he switches it on the screen stays empty except the it displays a folder with a question mark in it?

Does this mean theres a disk problem? if so what does he do next?

  Rhuddlan 11:38 11 May 03

What OS is it?, and what model? I have had a problem like this before with past mac's, especially OS 7.5, I have found that this is one of two things, the motherboard needs cleaning or there is a problem with the hard disk, there could be more reasons, the question mark sounds like it can't find the hard disk or can't work from it, let me know how you get on, regards, Rhuddlan.

  -pops- 11:39 11 May 03

This is not the best place to ask about MAC systems.

  recap 13:35 11 May 03

Not distracting from this forum but, click here= for the AppleForum.

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