Mac code problems - please help

  Alison-192735 13:28 01 Feb 05

Can anyone please help. I wish to migrate from hi-velocity because i'm fed up with all the system outages to AOl. I have contacted them several times via telephone and email to obtain the Mac code - have eventually been given it to be told by AOL that its wrong. It should begin with BBIP or FTIP, the code I have been given starts with BBDS. Have received further email saying that they have supplied the correct MAC code and despite not being on thelist that they do support migration. So who is telling the truth???? Why isnt migration easy!! Any suggestions very gratefully received.

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