mac code

  conrail 13:34 17 Jan 11
Locked

I am looking to reduce costs so have asked my isp, virgin, what they can do, based on their offers I am not making much of a saving so, although I haven't cancelled, I have asked for my mac code, the girl said it is on the bottom of my router, which failed months ago, I phoned requesting a replacement which hasn't arrived, girl says nothing on her system to say I requested this, anyway she has given me my mac code but stated that I only need a mac code if using dial up, broadband doesn't need this, is she right?

  RobCharles1981 13:43 17 Jan 11

A Mac Code is used by all services so that girl is fobbing you off.

Who do you plan to move to ???

  GaT7 13:49 17 Jan 11

If it's Virgin cable that you're on, then yes she's right you don't need one. But if it's ADSL she's wrong I believe. G

  conrail 14:44 17 Jan 11

thanks for replies guys, still looking at other isps, need phone & broadband, have freesat for tv so don't need that although some may be like virgin and give a refund if I take all three, bt have an evening & w/e offer for £14 per month + £13.60 line rental with 10gb allowance, as I only usually download updates for programs that should be enough, I am currently paying £50 to virgin

  Graham. 15:23 17 Jan 11

I'm with TalkTalk, I pay around £19 per month for phone and broadband, including line rental.

You wont need a MAC code with TT, they do it all for you.

click here

  GaT7 15:41 17 Jan 11

I would recommend O2 click here. O2 BB & home phone packages click here. Been with them almost 3 years now - excellent service. G

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