laurie53 09:11 01 Aug 09

I asked my ISP for a MAC nearly two weeks ago and despite a reminder I am still waiting.

Am I correct in thinking that it should only take a week maximum?

  beeuuem 09:19 01 Aug 09

From click here
Issuing MACs to End-Users

A1.5 The Communications Provider shall communicate the MAC to the End-User in writing by letter and/or by e-mail within five working days of receipt of the End-User’s request save for A1.6.

  laurie53 10:05 01 Aug 09

Thank you.

Answered in eight minutes!

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