Getting MAC code from AOL anyone else had problems

  FatboySlim71 21:23 10 Sep 07

I have requested a MAC code from AOL, which is been like banging your head against a brick wall so far, this has been due to the morons who call themselves customer service.

I wondered if anyone else has had problems getting issued a MAC code from AOL, and how long did it take to receive one.

  SANTOS7 21:27 10 Sep 07

click here

this may help...

  FatboySlim71 22:00 10 Sep 07

Thanks Santos7

  FatboySlim71 10:15 11 Sep 07

I contacted AOL's Live help this morning. I was told,

"A Mac code had been generated for my account"

But I had not received it, the next thing, the chat agent supplied me with a MAC code on screen. I just hope that its a valid Mac code, fingers crossed.

I'll keep this topic open for a while so as I can update with the outcome.

  RobCharles1981 10:42 11 Sep 07

Hi fatboyslim71

I too was in the same situation as you where, I phoned AOL to be asked for Mac Code to swith providers fair enough, a few days latter nothing logged onto livehelp and they emailed my MacCode, and was due to be connected to VirginMedia Yesterday but hopfully it will happen today.


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