DELL - 1011, Problems with starting up the machine

  jakesey 11:54 12 Oct 11
Locked

Hi All,

I hope you can help. My daughter has a Dell 1011 and cannot start up the machine. She gets a message asking if she wants to start up windows but nothing happens. I have tried the F2 function to restore to factory settings but this is doing nothing.

Any ideas on how to solve this would be most appreciated.

Thanks in advance.

Regards

Jay

  wee eddie 12:01 12 Oct 11

Try Safe Mode ~ F5 or F8.

  jakesey 12:25 12 Oct 11

Cheers Eddie, ill try that.

  wee eddie 14:43 12 Oct 11

Should have said: ~ Click F8 (or F5) continuously, as you switch the Computer on until the Black screen loads. It may take a while and may appear to hang, with lots of white text on a Black Ground (The Drivers it's loading) ~ hang in there. Your Mouse will not work, you'll have to use the Up & Down keys to Navigate.

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