Wipro has won a transformational IT applications and infrastructure engagement from 7-Eleven, a leading convenience store chain, in Australia, the global Information Technology, Consulting and Outsourcing company announced today.
In this engagement, Wipro will make an organisation-wide retail process re-engineering at 7-Eleven to enable it to launch new merchandise categories, improve the efficiency of existing merchandise categories, initiate real-time targeted promotions, and easily on-board new processes during mergers and acquisitions. All of these will result in an enhanced experience for the customers of 7-Eleven in Australia, Wipro sources said in a media statement.
This transformation entails the upgrade, migration and consolidation of 7-Eleven's IT applications and infrastructure. As part of the exercise, Wipro will implement SAP Business Suite powered by SAP HANA for this project, making this one of the first implementations of the SAP for Retail solution portfolio on the SAP HANA platform across Asia Pacific & Japan.
"Wipro has been a strategic technology partner to 7-Eleven since November 2012, and is working with 7-Eleven to deliver a number of transformational technology projects," said Michael Peck, Chief Information Officer for 7-Eleven. "One of these projects is the implementation of new infrastructure so we can flex our development environments on demand to support multiple business initiatives. In addition, we are upgrading our current IT environment to run the latest versions of SAP software, including implementing SAP Business Suite powered by SAP HANA. We are pleased to be working with Wipro on this project, which we anticipate will deliver positive outcomes for our franchisees and customers."
"Our focus has always been to enable business outcomes for our customers by leveraging new and disruptive technologies," said Manoj Nagpaul, Chief Sales and Operations Officer - Asia Pacific & Japan, Wipro. "7-Eleven is the leader in its category, and this engagement will enable it to deliver a superior end-customer experience with every interaction and enhance customer loyalty. This win is a reflection of Wipro's extensive retail experience, its strong partnership with SAP, and leadership position in the Australia market."
Wipro has been present in Australia since 2001 and currently has over 1,200 employees in the country.