One of the greatest challenges facing parents these days is how to ensure that their children remain safe online. With so many young people now having tablets, smartphones, or PCs of their own, it’s increasingly difficult to know what content they access and who they’re meeting on the web.
You might also like to read our guide to How much screen time is healthy for kids?
Frankly, at times, online safety can seem overwhelming, but help is at hand. We’ve gathered together a wealth of ideas, settings, and software that can help you in the fight to protect your little ones (and not so little ones) as they venture out into the wilds of the internet.
See also: Parents' guide to safer internet use
Online safety: Talking is still the best solution
Before we move on to the various software and hardware solutions it’s important to remember that none of them are designed to replace the role of a parent or guardian.
‘Talking to your child is one of the best ways to keep them safe’ states the National Society for the Prevention of Cruelty to Children (NSPCC), ‘Preventing your children from using the internet or mobile phones won't keep them safe online, so it's important to have conversations that help your child understand how to stay safe and what to do if they ever feel scared or uncomfortable.’
Creating an awareness of the wonderful possibilities the internet holds is a very positive approach, but it should definitely be augmented with conversations about the potential dangers of inappropriate content, cyberbullying, and talking to strangers. As your child grows older they will also need different levels of supervision, and conversations should be on going, rather than having ‘the one’. Many schools now include these subjects in lessons, which gives you an excellent opportunity to continue the discussion at home.
The CPS is also on their side against cyberbullies and fraudsters, and those who create fake social-media profiles in order to troll or harass others could soon face charges. Cases will also follow if posts are indecent, grossly offensive or so false they cause distress and anxiety, reports the BBC.
This doesn’t mean you shouldn’t implement software restrictions to safeguard their internet access. So much hard-core material is available online within a few key presses, that it would be foolish to let your little ones loose in such a jungle without protection. But preparing your child for the eventual exposure to something adult is the wisest course, as even if you successfully lock-down your own home and devices, there will always be friends at school with tablets or phones and unfettered internet access.
Online gaming risks
While much of the media focus tends to revolve around the problems children can encounter on social media sites such as Snapchat, Facebook, and Instagram (all of which require account holders to be at least thirteen years old) recent research from security experts Kaspersky labs has found that online gaming is now a real source of concern.
In a study of 11-16 yr olds, Kaspersky discovered that 38% of children had encountered people pretending to be someone else on gaming platforms, while 23% had been asked personal or suspicious personal questions while online.
Perhaps the most worrying statistic though was that 20% of the children interviewed said that they trusted the gaming platform so much that they would see no problem meeting contacts from it in real life. This is compounded by the fact that nearly a third of the children in the study said that their parents had no idea who they talked to when they played games online.
In the end, you are still the parent, and thus remain in charge. If you feel your child is ignoring warnings, or actively seeking out the wrong sites, then you can remove their internet privileges, or move them back into the centre of the house where you can observe their behaviour. While some software does allow you to monitor the internet activity of your children, we feel it would be best to tell them in advance that you are using these techniques. It could be quite damaging to the trust of a child to find out that you were secretly spying on their every conversation.
Again, and we really can’t stress this strongly enough, talk to your children rather than rely on a software solution. With all that being said, here are some ways in which you can use settings and applications to help you protect your young family.
How to make YouTube and Facebook safer for kids
Two of the most popular websites are Facebook and YouTube. Facebook is something of a mixed bag when it comes to content. There are no obvious filters that can restrict explicit content, although the friends you follow obviously have a great effect on the kind of material that appears in your newsfeed. You can block individual users and apps in the settings options, but that’s about the extent of your controls. It’s worth remembering that the minimum age requirement of a Facebook account is thirteen years old, so it’s not really intended to be entirely child-friendly. Many of the family security software packages available now often include social media features, so if your child is a regular Facebook user then it would be worth investigating some of these.
YouTube is another huge draw for younger users, especially due to the huge amount of music videos on the site. Google does provide a safe mode option, and once applied it covers any instance of YouTube that logs in with the same account. On your PC all you need to do is navigate to the YouTube site, scroll to the bottom of the page, and click on the ‘Safety:’ box. Here you’ll see an explanation of how it works, and the restrictions it applies. To set the safe mode up on a tablet is slightly different.
On Android devices launch the YouTube app, then tap of the three dots in the top right hand corner. This opens the settings menu, where you’ll need to choose Search and then tap on the Safesearch option. If you have an iPad or iPhone launch the app and you’ll see the cog icon in the top left next to the account name. Tap on this and then select the Safesearch option.
It’s not foolproof of course, but it will at least limit the amount of unsuitable material that might otherwise get through.
Online safety: Microsoft Family Security in Windows 10
Back in Windows 8 Microsoft introduced family security settings. These allowed parents to create children’s accounts, restrict the type of content they could access, as well as set time limits for when the young ones could use the devices. These still exist in Windows 10 and offer a good starting point for securing your PC.
Creating a Child account in Windows
To set up a child account you’ll first need to open the Settings menu and select Accounts.
In the left-hand column of the next screen you’ll find the option for Family & other people. Select this and then click Add a family member.
The pop-up box that appears has two options - Add a child, and Add an adult - select the first option and then click on the blue link labelled ‘The person who I want to add doesn’t have an email address’.
You’ll now be asked to create an email address for your young charge, so enter the details into the relevant fields, click Next, then you’ll also need to add a phone number for security purposes.
The next screen is pretty bizarre, as it wants permission to serve targeted ads to your child. While this might be a wonderful idea for Microsoft, we recommend unticking both boxes before you click Next so the account doesn’t fill up with entreatments for Minecraft, Xboxes, and any other spamming ephemera.
With this done you’ll see that the account has now been created and that the security settings are set appropriate to the age of your child.
To view these settings go to account.microsoft.com/family, or simply return to the Settings>Accounts>Family & other users, where you should find the new account. The last part of the setup is to click on the account and then click the Allow button which appears. This will activate the account and mean that your child can log into Windows using the new ID.
Microsoft Family Security: Settings and features
Once the account is up and running you can begin refining access through the various options available. To find these click the Manage family settings online link that you’ll find just below the new account.
This takes you to the Microsoft webpage for your account and shows the current members of your family. To the right of each account is a list of options, these include Check recent activity, Purchases and spending, Screen time, and More. Clicking the latter will open up additional settings, including the Web browsing filter.
The Add money feature is quite clever in that it allows parents to put credit into the child’s account that they can then spend in the Windows store on games, apps, music, TV, movies, or devices. Essentially it’s a gift voucher applied to the account, so there’s no way for the child to incur additional expenses on your credit card.
Another useful setting is Screen Time. As the name suggests, this is simply a way to control how long your child can use the PC on any given day. Once you’ve turned on the Set limits for when my child can use devices option you’ll be able to click on the grid below to set certain times each day that the account will allow access. The granular method means you can adjust it so that they have more, or less, time on the weekends, and what hour of the evening they have to stop in the week.
This setting is a content filter that once enabled will protect your child from inappropriate sites and media. It also allows you to add a further level of control by choosing the Only websites on the allowed list option, where you can then enter which sites they are allowed to visit, and ones that are forbidden.
Apps, Games & Media
Just like the web browsing setting, this one filters the content that the child can access in the Windows store. The general setting blocks adult content, while the Child can buy, then download or stream apps, games and media appropriate for: option allows you to set the specific age of content from a drop down menu. This means for example that a thirteen year old will be able to watch a PG-13 whereas a twelve year old won’t.
Find your child
If your child has a Windows phone then you can use this feature to locate them via GPS. It’s probably worth making them aware of this beforehand so they don’t feel like prisoners on day release.
Online safety: Parents who share too much
It’s all well and good changing the settings on devices, installing security software, and battening down the hatches on routers, but it can all be for nought if you then go and plaster pictures of your child all over Facebook.
In a recent study conducted by Nominent, the UK’s internet infrastructure specialists, is was revealed that, on average, parents share nearly 1500 pictures of their child by the time the little one reaches its fifth birthday.
This becomes more of an issue when it was also discovered that 85% of parents hadn’t checked their privacy settings in over a year, while only 10% were even confident of knowing how to do so.
When pictures are shared online it’s possible that they are not private, and even if they are there is of course the real chance that they could be reposted and shared by friends whose privacy settings might not be as rigid as your own.
Once an image is online there is little chance that it ever truly disappears, so bear in mind that your child’s image becomes essentially public the moment you post it to social media. It might not seem a big issue now, but it’s worth remembering before you press Send.
Online safety: Ways to make the internet safe
While there exists many tweaks and features within browsers and software that can make your internet access more secure, one almost fool proof step you can take is to actually go to the source itself – the router. That little box with all the flashing lights is your gateway to the web, and it’s actually possible to use special apps such as Familyshield by OpenDNS to directly filter all the content that emanates from its glowing heart.
We have a guide showing you how to install Familyshield, but before you rush over there it’s worth noting that this is a unilateral setting – meaning there is very little in the way of granular adjustments. You choose from either High, Moderate, or Low filters, but this applies to everybody on the network, not just your children. There are ways around this, as seen in the guide, but they can be somewhat complicated. It’s not just Familyshield that suffers from this broad-brush approach. Many Internet Service Providers, such as Sky, BT, and Virgin, offer family security filters, but once again these are blanket apps across all content, reducing the internet to a children’s version for everyone.
We have seen improvement recently though, with offerings such as Sky’s Broadband Shield allowing you to set time limits, so access is opened up after a watershed time when the kids are in bed. Obviously the advantage of this approach is that all devices connecting to your home Wi-Fi will have the same restrictions, so you don’t need to go around setting up each tablet or PC. Remember though, this doesn’t apply to 3G or 4G signals on mobile phones, or any other Wi-Fi connections that are in range and don’t have passwords.
Best parental control software: User settings
If the nuclear approach of router-based solutions feels too restrictive or cumbersome, then you can work on an individual device level. Depending on the operating system you’re running, the approaches are slightly different. On both of Google’s platforms – Chrome and Android – you are able to set up different User Profiles so that a number of people can share the same device, but not the security levels. If your children have their own Google accounts, then these profiles are independent from one another and therefore harder to control, as the settings are always available to the user.
For younger children, the answer is to create Supervised User accounts on the Chrome browser. These are linked to your full Google account, but allow you to set limits for the websites they can visit, as well as keeping a log of their online habits. If you share an Android tablet then a similar feature is Restricted User accounts.
These are easy to set up via the Settings>User menu options, and give the administrator (you) the ability to select which apps the account can access, plus blocking any purchases or even the app store itself. It isn’t a completely satisfactory solution though, as content settings are still available within YouTube and Chrome, so explicit material could still sneak through. In many ways it’s more a feature to stop your children running up bills through in-app purchases, or installing random apps on your device.
With Android 5.0 (Lollipop) Google has created the option to create separate profiles on an Android phone. While this can be useful in short bursts, as you can disable phone calls and SMS messaging, it’s not really suitable for children as such, due to the fact that you can’t limit the things they can access online.
There has been a real rise in child-focused tablets in the past couple of years, so it’s not always necessary to buy a fully-fledged device and then try to restrict it. Some newer Android devices we’ve seen arrive complete with their own suite of parental controls already installed. The now-discontinued Tesco Hudl 2 features specially designed Child Safety settings, that allows parents to set when your children are allowed to go online, for how long, and the sites they can see. The Amazon Fire range of tablets (such as the Fire HD6) is also child friendly, with its FreeTime controls offering the same level of customisation as the Tesco models, while also allowing you to share specific books and movies from your Amazon account with your children.
FreeTime even has advanced settings that can withhold access to entertainment apps until user-defined targets for educational tasks (reading, for example) have been achieved. We recently conducted a series of reviews to find the best child friendly tablets on the market and were pleased to see that the range is wide and varied in its approach.
Apple’s iPad is often regarded as the most desirable tablet around, but the company has a different approach when it comes to user accounts – namely that’s it one per device. You can’t create a child account on iOS, instead there is a Restrictions area in Settings that can be switched on and off. Within Restrictions you’ll find on/off buttons for apps, websites, TV shows, Movies, Music, and others. If your child is the only user of the device – say an iPod Touch – then you can create an account for them (as long as they have a valid email address) then set the restrictions and lock them with a passcode. This is a relatively quick solution, and means you can adjust the settings as the child grows older.
How to set up parental controls on an iPhone and iPad
To access this feature go to Settings on your iPhone or iPad and scroll down until you find Restrictions (which should currently be Off).
After selecting this you will see a menu of the available options. At the top is Enable Restrictions, tap this to access these settings.
You’ll be prompted to create a passcode for the Restrictions. This will ensure that your children don’t simply go to Settings and disable your choices.
Now you can select the options that you feel are appropriate to your child, remembering to look at the section covering Allowed Content, as here you can limit explicit songs and TV shows from iTunes.
How to activate Kid’s Corner on Windows Phone
Windows Phone also comes with its own safety features, such as Kid’s Corner, a built in safe-area on your handset where your children can play. Here they have access to apps and media decided by you, and won’t be able to accidentally delete any of your photos, contacts, or emails. In many ways it’s similar to the Amazon approach, and can be switched on and off as and when you need it. To activate the feature go to the App list>Settings>Kid’s Corner, and follow the instructions.
Best parental control software
While system settings and user accounts are useful, they often don’t have the same kind of complexity as dedicated software. Also, the Restrictions on an iPod won’t mean anything when your child moves onto the family PC. In years gone by the effectiveness of a centralised computer in the home meant you only needed to set safety restrictions in one place, now, as we’ve established, controlling access is more challenging. Thankfully many of the software solutions currently on offer cover pretty much every platform available, and also usually offer some form of remote control so you can adjust settings without needing access to the device itself. Norton Family, McAfee Family Protection, AV Family Safety and Net Nanny are among the prime examples of cross platform protection, each providing an impressive level of security for your family.
The initial setup of dedicated software is more time consuming than simply adjusting settings, as you’ll need to install the software on every device individually, but once this is done, the content your children can access should be far more regulated than the often generic approach of browsers and profiles. One way this is usually implemented by the mobile apps is replacing your existing browser with a purpose built one from the security company. AVG actually offer this service for free on iOS through its AVG Safe Browser, but sadly haven’t released an Android or Windows Phone equivalent as yet. There’s also a financial element to consider, as many of the advanced features found on these suites usually appear in the premium versions, and might need to be renewed annually at a cost of around thirty pounds. In the long run though, if you’re serious about protecting your children from the various dangers lurking behind a web browser, then it’s a worthwhile investment.
A good example of how dedicated software works is Qustodio, which offers a decent blend of control and flexibility, without needing a degree in network administration to understand its features. There’s also a free version that allows you to install it on one device and create one user profile – which would be a good way to experiment with the service. If you think it’s useful then, much like the others we’ve mentioned, you can upgrade to a year-long Premium package (five users and five devices) for just under thirty pounds. Qustodio’s clean interface makes it very easy to understand, and you control everything via a web portal that displays the sites your child is visiting, how long they are there, and lets you change the content filters, plus settings usage time limits, all remotely. It’s not perfect, as we were able to avoid a safety filter on sports sites by visiting the Guardian and then navigating to the Football section without detection, but in many cases it’s an effective safeguard.
The job of a parent has been made a little more challenging by the internet, of that there is no doubt. While we’ve gathered together as much helpful information as possible in this feature, and there are some fine tools available, in truth none of them are a guarantee that your child will be safe online. That’s not to say that they won’t help, but as we stated at the beginning, they must only be used in conjunction with your own presence and on going engagement with your children to be fully effective.
Combining many of the features together though, will at least limit the potential of unsavoury material appearing before their young eyes. Ensure that the various Safe Modes are enabled on search engines, add restricted profiles if possible, and if you’re happy to pay the money then invest in one of the safety suites we mentioned above. This will get you a good way along the road to security. But remember to take time out to talk with your young ones about how they use the web, what they like, and what their friends are into. It could just be the very best way to protect them.