Networking products and services provider, Gen-i, has extended its relationship with Corys Electrical through a new five-year contract which will see it provide the electrics distributor with telecommunications and IT services.
The core component of the agreement is the deployment of Gen-i WAN Services Trans-Tasman (GWS TT), which, as the name suggests, is a trans-Tasman managed IP networking service.
The goal is to create a link between Corys' distribution centre and 42 branches across New Zealand with its core datacentre in Melbourne to improve communications, decision-making, and customer experiences.
In addition to the GWS TT, the contract includes Gen-i's GMS Network service which is being implemented to manage the performance of Corys wide-area (WAN) and local-area (LAN) infrastructure, and the vendor's IP Centrex Cloud PBX solution which will provide voice access and calling control.
Gen-i's project services team will assist with the migration and integration of the new technologies.
According to Corys business improvement manager, Mick Skelton, Gen-i was selected following a competitive tender process in early 2013 (undertaken with Australian sister company, L&H Group) which saw the provider selected over Vodafone and Telstra.
"Gen-i is one of the few ICT players that has it all, providing end-to-end converged technology and telecommunications services and a seamless trans-Tasman network," Skelton said. "Although the timescale was tight, we wanted to ensure we were getting the best deal possible so looked at what was available from Vodafone and Telstra as well as Gen-i."
"Gen-i had the right mix of devices and access to the latest tools and solutions so that we can easily extend our business applications out to our mobile team."
Skelton also said Gen-i was the only provider to offer flexible plans and pricing to allow Corys to pool its mobile minutes and data across the organisation. Corys will be provided with certainty in costs each quarter, as well as the ability to track calling and data usage patterns, and adjust the payment plan as use of mobile data increases.
Corys is currently in the process of upgrading its desktop and end-user computing technologies, and aims to introduce new unified communications (UC) technologies in 2014 to boost its productivity and collaboration.