The iPhone 4 “Grip of Death” scandal is getting worse as Apple finds itself being sued by dissatisfied users for poor reception and related aesthetic reasons.
According to a report on Sky News “gadget giant” Apple is being sued over its new iPhone 4 after angry users in the US complained about poor reception.
iPhone 4 users claim that Apple has breached its warranty and falsely advertised its latest smartphone because it loses signal if held it a certain way.
Multiple reports of call and data signal strength problems in the iPhone 4 have been made since it became publicly available.
Apple has acknowledged that holding the iPhone 4 in a certain way may result in a diminished signal that could make it difficult to make and maintain calls or retain a data connection.
"Gripping any phone will result in some attenuation of its antenna performance with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone," Apple said in a statement.
Apple advised users to "avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases".
Sky reports that California law firm Kershaw, Cutter and Ratinoff ("Lawyers Who Care") is actively recruiting disenchanted iPhone 4 buyers for a lawsuit against Apple.
"Thousands of people are really unhappy with their new iPhones and Apple's response to the antenna issue," the law firm said in a blog post.
Kershaw, Cutter and Ratinoff claims to have received 1,400 emails in a single day and that 98 percent of the messages "overwhelmingly expressed discontent".
iPhone 4 user Alan Benevisty from San Jose claimed his iPhone drops reception if covered by the palm of his hand. In another case Christopher Dydyk is suing for aesthetic reasons claiming that putting a case over the phone may sort the reception problem but ruins the gadget's look.