Sainsbury's has suspended its online shopping facility following an outage.
The service has been unavailable since Wednesday afternoon and according to Sainsbury's, computer problems affecting the processing system are to blame. The supermarket is unsure when service is likely to be restored.
Visitors to the website are presented with a message that reads: "We have temporarily frozen our online home delivery website having identified a technical issue. We are contacting customers directly whose deliveries have been affected. We apologise for any inconvenience this causes you".
The supermarket stated that it is in the process of contacting the 10,000 customers thought to have been affected by the suspension and as a gesture of good willl be offering £10 e-vouchers to be spent online when service is resumed.
"We suspended our online home-delivery website late yesterday afternoon when we identified a technical issue," said the supermarket.
"We are working hard to resume normal service as soon as possible and will communicate with customers as soon as this happens. Like many online retailers, from time to time we do have technical glitches and only want our customers to have access to a site that we are 100 percent happy with."