Banque Commerciale du Rwanda(BCR) is using technology to make banking easier for the clients of the oldest bank in Rwanda. Sharing how the bank has deployed technology, BCR's head of IT, Innocent Muhizi, told fellow IT heads and CIOs of how the bank offers tax payment and university fee payment services. He was speaking at the third CIO 100 Annual Awards and Symposium.
The bank has implemented a payment system that is integrated with universities' financial systems. The system picks a student's identity and eliminates the need of the student having to carry a deposit slip and undergo an additional process to complete fee payment. Fee paid at the bank is automatically reflected in universities' system, with partial payments being equally divided among various units, such as tuition fee, library and canteen fee.
Muhizi said the bank had also partnered with Rwanda Revenue Authority to allow fiscal tax payment through various channels, including over the counter, through online banking and through mobile phones. This, he says makes it convenient for payment to be made even when financial officers are out of the country. The bank is now working to enable payment of non-fiscal taxes such as visa fees.