December 4: Order two hardcover books from Apple's iPhoto service, as presents for friends. Delivery promised before Christmas.
December 19: Email Apple Customer Service to request information on whereabouts of books. Any form of reply would have been nice.
December 24: Waiting by door for postman.
December 25: Rush round house trying to find something else to wrap up to give to friends for Christmas.
2008: No more Apple iPhoto books, thanks...